Privacy Policy for Personal Data

In compliance with the Personal Data Protection Law and its executive regulations in the Kingdom of Saudi Arabia, Al-Jadara Alalamia is committed to its duty to maintain the privacy and confidentiality of the information it accesses during its activities. This privacy policy applies to all employees, clients, visitors, parties, and other external entities who use the Al-Jadara Alalamia website and social media pages, enabling them to access their restricted personal data and request updates.

Personal data provided will be processed within the legal framework of the Personal Data Protection Law and its executive regulations, and these data will be secured against unauthorized access and all forms of unlawful processing. The security of personal data is a priority for us; therefore, Al-Jadara Alalamia takes reasonable measures to protect it from misuse, loss, disclosure, alteration, or unauthorized access.

Information We Collect:

National ID / Residency
Gender
Job Title and Workplace
Contact Information (Mobile Number and Email)
Financial Information
Requested Services
Medical History
Previous Insurance Record
We may collect some sensitive personal data such as medical reports, death certificates, and details of physical and mental health, etc.

Processing Personal Data:
We organize and share personal data with insurance companies to request quotes and recommend the most suitable offer. Conversations, emails, and other types of communications are often recorded to preserve preferences and improve services. Occasionally, we may need to use personal data for public interest reasons, such as investigating fraud or money laundering.

Rights of Personal Data Owners:
Al-Jadara Alalamia upholds the rights of data owners regarding their personal data, allowing them to contact us using the methods outlined on the company website to claim the following rights:

The right to know the registered data and the purpose of its collection.
The right to access and copy their data.
The right to request correction.
The right to request deletion when no longer needed or to withdraw consent.

Legal Grounds for Processing Personal Data:

• Explicit consent is derived from your use of our website, communicating with us, and providing your data. Consent may not be required in certain circumstances, such as:
  a. If contacting the data owner is not possible while serving a legitimate interest.
  b. When processing is necessary to execute a concluded agreement or regulation.
  c. When processing is necessary to achieve legitimate interests without compromising the rights of the data owner and without involving sensitive data.
• Contractual obligation:
  Your personal data is collected and processed for the purpose of fulfilling a contract or agreement.
• Legitimate interest: Achieving the intended benefit from the agreement or work.
• Legal requirements: Laws and regulations that necessitate using personal data within the legally permitted limits.
• Public interest: Protecting recognized rights and preventing related crimes.

Methods of Collecting Personal Data:

Direct Collection: Providing personal data to Al-Jadara Alalamia through specified communication channels, such as email or phone conversations, is considered acknowledgment of consent and awareness.

Indirect Collection: Collecting data and addresses available to the public.

Restricting Sharing of Personal Data:
Al-Jadara Alalamia affirms its commitment not to transfer, trade, or neglect the protection of personal data without prior consent. However, we may need to rely on external sources in accordance with legal requirements, such as:

1) Insurance companies.
2) Insurance agents and representatives.
3) Regulatory and supervisory entities.
4) Government and semi-government bodies.
5) Control and processing entities.
6) IT service providers and customer management.
7) Competent authorities.
8) Judicial entities.
9) Compliance with legal requirements.
10) Emergency circumstances.
11) Protecting legitimate interests of Al-Jadara Alalamia or others.

Retention of Personal Data:
Al-Jadara Alalamia retains personal data for ten years from its date for the purposes specified in this policy, based on the regulations of the Insurance Authority, unless there are other legal reasons requiring longer retention. After this period, data, and all copies—if any—are destroyed once the specified duration has expired or the need has ceased.

Cookies:
Cookies store and analyze login statuses and user preferences. They cannot access your device or any other information about you other than the data you choose to share. You can prevent cookies from being saved on the website.

Modification of Privacy Policy:
The privacy policy may be subject to modifications or changes as required by regulatory and supervisory authorities, with updates published and documented on the company’s website, and notifications sent via email.

Website Disclaimer:
The data stated on the Al-Jadara Alalamia website is for general purposes, subject to updates and verification. However, Al-Jadara Alalamia does not provide any guarantees or commitments regarding the completeness, accuracy, or availability of the website and information. Thus, relying on any of this information is at your own risk. You acknowledge that all warranties, conditions, and commitments, whether express or implied, related to this website are excluded to the maximum extent permitted by applicable laws. Al-Jadara Alalamia will not be liable under any circumstances, to the maximum extent permitted by applicable laws, for any loss or damage, nor will it be responsible for temporary blocking or unavailability of the website due to technical issues beyond its control.

Copyrights:
This website contains materials owned or licensed to us, including, but not limited to, designs, graphics, appearance, and illustrations. Materials on this site can be accessed, viewed, and printed for personal use, provided that no trademarks, intellectual property rights, or other notices are removed. Copying, reproducing, redistributing, or exploiting these materials for commercial purposes is not permitted. All other rights are reserved, and unauthorized use of this website may lead to legal action or criminal liability.

Effective Date of this Policy:
The terms and conditions of this policy remain in effect even after agreements have expired.